Shopping Questions
You can browse our collection, select your favorite candle, and add it to the cart. Checkout is simple and secure.
Yes, we offer international shipping. Delivery times may vary depending on the destination.
Orders can be modified or canceled within 2 hours of placement. Please contact our support team immediately.
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.
If your candle arrives damaged, contact our support team within 48 hours for a replacement or refund.
Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive offers.
Our candles are made with vegan, eco-friendly ingredients, but we recommend always burning candles under supervision.
We currently offer curated gift sets. For custom orders, please reach out to our customer support for options.
Payment & Gift Card
We accept major credit/debit cards, UPI, net banking, and popular digital wallets.
Yes, all transactions are encrypted and processed securely through trusted payment gateways.
Currently, each order can be paid using a single payment method only.
Yes, Diara Shine gift cards are available in multiple denominations and can be used online.
During checkout, enter your gift card code in the designated field to apply the balance to your order.
Yes, gift cards can be applied along with active promotional codes unless specified otherwise.
Our gift cards are valid for 12 months from the date of purchase.
Lost gift cards cannot be replaced. Please keep the code safe or use it promptly online.
